New Delhi: A passenger and employee of Indigo Airlines were involved in a dispute at the Indira Gandhi International Airport in New Delhi but the compromise between the two sides was made, the police had said on Tuesday.
Although the police said that they received a call about a dispute on news channels, in which airline passengers Rajeev Katiyal and some officials accused shoving each other over a bus ride at the airport on October 15. The Katiyal, who had come from Chennai when the incident took place, was waiting for the bus inside the airport.
The Deputy Commissioner Sanjay Bhatia said that there was an agreement of compromise between Katiyal and IndiGo’s staff, Jubi Thomas.
The airline later apologized to Katiyal and said that strict action has been taken against the employee.
While engaging with our staff at the Delhi airport, we accept the unpleasant experience lost through our passenger. Our apology does not reflect our culture. Under the Code of Conduct, this incident was investigated and strict action was taken against the employees, the Indigo said in a statement
The Union Civil Aviation Minister Jayant Sinha said that a detailed report has been sought from the airlines regarding the incident.